TOOLBAR FAQ'S



What is a toolbar?

A toolbar is a windows based software program that intergrates with Internet Explorer allowing businesses and resources to deliver content to users whenever a user opens their browser.



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What are the system requirements to run the toolbar?
The minimum system requirements for running the toolbar are:

  • Microsoft Windows 95/98/NT/2000/XP
  • Microsoft Internet Explorer version 5.0 or later


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I cannot install the toolbar, but my machine meets the minimum system requirements. Why?
You may want to check with your system administrator that you have the access rights required to install applications such as toolbars.

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How do I uninstall the toolbar?
To uninstall the toolbar:
  1. Click on the Start Button on your computer. Go to Settings > Control Panel
  2. From the "Add/Remove Program" Menu, select the toolbar and press remove.


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How do I hide and/or show the toolbar?
To hide the toolbar:
  1. Click on the Toolbars from the Internet Explorer View Menus
  2. Click to Check off/Check On the toolbar name



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Why can't I see the toolbar?
In your browser toolbar menu select "Tools", then select "Internet Options", then "Advanced". Ensure that "Enable third party browser extensions" is ticked. If not, tick it and then shut down your browser window. When you reopen your browser the toolbar will appear.

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I've followed the FAQs but my toolbar does not work.
If none of the other FAQs resolve your question, contact support for help.

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